Privacy Policy

This privacy policy applies to all personal data collected through the site https://douro-first.pt.

Responsible for data processing:
Administration of https://douro-first.pt, Portugal, with the email, geral@douro-first.pt is the Responsible for the treatment of your personal data.

Purposes of treatment:
The personal data that we treat through this page will only be used for the following purposes:

  1. Communication with clients and clarification of doubts;
  2. Processing of requests for information and marking;
  3. Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
  4. Request for marking orders;
  5. Invoice processing after consultation;

Term of Conservation:

We retain your data only for as long as is necessary for the purpose for which it was collected.

Consent:

By consenting to this privacy policy, you are giving permission to process your personal data specifically for the purposes identified and selected. If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw his consent at any time, although that right does not jeopardize the lawfulness of the treatment effected on the basis of the prior consent given or the subsequent treatment of the data. based on another legal basis, as is the case of a legal obligation to which douro-first.pt is subject. In order to withdraw your consent, you can contact us by letter or by e-mail geral@douro-first.pt.

User Rights:

You may exercise your rights of access, rectification, deletion, limitation, opposition and portability at any time by request by any of the following means:

Adress:

Douro First, Lda

Avenida 1 de Maio, nº13

5000-651 Vila Real

E-mail: geral@douro-first.pt

Through the private area RGPD menu:

Click the menu and choose the most appropriate option.

The holder may also submit complaints about the processing of data with the National Data Protection Commission.

Data Transmission:

The processing of user data may be performed by a suitable service provider contracted by douro-first.pt. Where this is the case, douro-first.co.uk will take appropriate measures to ensure that data access entities have the highest data protection guarantees. Any subcontractor will therefore treat Users, in the name and on behalf of douro-first.pt, strictly complying with the legal norms on protection of personal data, information security and other applicable norms.

We may also use or disclose personal information as we believe it necessary or appropriate: (a) under applicable law, including laws outside of the country of residence; (b) to comply with legal process; (c) to respond to requests from public and / or governmental authorities, including public and / or governmental authorities outside their country of residence; (d) to exercise our terms and conditions; (e) to protect our operations or those of other affiliates; (f) to protect our rights, privacy. security or property or those of our affiliates, yours and others; or (g) to enable us to search for available resources or limit damages sustained by us.

International data transfers:

For the purposes described, douro-first.pt may, for the purposes described, transfer your user data outside the territory of the European Economic Area (EEA). In such cases, it shall comply strictly with the applicable legal provisions, in particular the determination of the suitability of the country (ies) of destination as regards the protection of personal data and the requirements applicable to such transfers.

Obligatory nature of the data requested:

The data contained in the customer record that are marked with an asterisk (*) will be required to fulfill the established purpose. As such, if the user does not provide them, douro-first.pt will not be able to fulfill the request of this.

Automated Decisions:

Douro-first.pt will be able to elaborate user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, behavioral history and location. In these cases, the user will have the right to obtain human intervention in the decision, to express his point of view and to challenge the decision adopted.

Measures for the protection of personal data:

Douro-first.pt applies a number of appropriate technical and organizational measures to protect users’ personal data.

Use of “cookies”:

Cookies are small amounts of information stored on computer hard drives. We may use cookies to recognize your machine when you return to the site to provide a better user experience. Our cookies do not contain personally identifiable information such as name or confidential information such as your credit card number. Network browsers typically allow you to delete cookies on your hard drive, block the use of cookies, and / or notify you when cookies are discovered. If you choose to block them, this may prevent you from taking full advantage of the features and functions of the site. Cookies may store non-personal information such as your IP, registration of incoming and outgoing pages, time spent on the site and browsing behaviors, operating system, time stamps or reference url for our site or outside our site. Associated with these cookies, we can store interpretive information in logs. The interpretation of these cookies and logging is automated and provided by third parties. The maintenance of these logs is the responsibility of douro-first.pt.

Other Business Cookies:

We also use advertising companies to run ads while you browse our site, and we allow those companies to post and have access to their own cookies on your computer during the ad presentation. Such advertisers do not have access to the information we collect through cookies from Douro First. The use that other companies make of cookies is subject to the privacy policy of that same company, not ours.

If you wish to revoke cookies you can do so through your browser. If you have difficulty you can contact us and we will have all the availability to help you with this task.

Changes to the Privacy Policy:

Occasionally, douro-first.pt will update this Privacy Policy, and whenever this change occurs, you will have to accept the new version of the document.

 

Note: This text was prepared using google translator.